At ASMM Panel, we take pride in delivering reliable, efficient, and responsive support to all our users worldwide. This Support Policy outlines how we handle inquiries, complaints, and issue resolution to ensure a smooth experience for every client.
We offer multiple channels to ensure timely and convenient assistance:
Support Tickets: Submit a ticket through your dashboard for all account or order-related inquiries.
Email Support: Reach us at iasmmpanel@gmail.com for non-urgent matters.
Live Chat: Available during business hours for real-time help (if enabled).
Our global support team is available:
Monday – Saturday: 10:00 AM – 10:00 PM (GMT+6)
Sunday: Limited support (ticket-based only)
Please note that support may be slower during holidays or peak hours.
We are committed to providing timely responses:
General Inquiries: Within 6 hours
Order Issues / Complaints: Within 12–24 hours
High Priority Tickets: Prioritized during business hours
To help us resolve your issue quickly, please provide:
Correct Order ID
Service Name
Clear Description of the Problem
Important: Avoid placing multiple orders for the same link until the previous one is completed, as it may cause conflicts or delivery failures.
We maintain a zero-tolerance policy for abusive, threatening, or disrespectful behavior toward support staff. This may result in temporary or permanent suspension of your account.
We are here to support your success. ASMM Panel is dedicated to building long-term relationships with our users by providing transparent, accountable, and high-quality support at every step.
Thank you for choosing asmmpanel.com – your trusted partner in social media growth.
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